Saturday 2 November 2013

rolling with the punches...

It has been a very ... different ... few weeks. I apologize for not keeping up with the blog but life has a way of reminding you who's in charge (and if you think it's you - guess again....the only thing you control is how you react to what's thrown at you)  I can't blame it all on life though, I am responsible in part due to laziness and not making the time. No excuses - I have been a bad blogger. So here I sit on a rainy Saturday evening in front of my computer, partially snuggled into the couch in sweats and an afghan and if I had to think about it, regardless of the changes in the last few weeks and the stress, life is pretty darned great. WHY?? Because I choose to see things in that light.  We have a roof over our head, clothes on our backs, a nice car to drive, food in the fridge, and I have a job to go to everyday. My job can be stressful. But I love it. I have worked in some form of customer service since I was a teenager and I honestly believe it is my strength. "But I thought you worked in the home healthcare industry" you say? I do - but what we do as coordinators ultimately boils down to customer service; the same principles apply. And those principles should be practiced on everyone that we deal with in our day - from our PSW's and nurses,(who are some amazing people by the way) to our clients, to our co-workers and colleagues. Not one of us can do our job without any of the aforementioned people. Now, I haven't been an active coordinator in just about a year - I have been working in the intake department (which has some coordination but not primarily so)  It was a good switch at the time, as I really needed to escape some of the negativity on the floor that some people were putting into the universe, and gave me some much needed motivation to shed some of my own negative skin. I believe I did ok in the intake role, but I was missing that customer service connection that I really dig. Well, in the past couple of weeks I was offered an opportunity to become a Team Lead - a position we haven't had before and one that hasn't yet been clearly or entirely defined. But I am jumping at the chance!! Who knows what this opportunity could bring, and  I have always been one to roll with the punches. I am looking forward to interacting with people again, I am looking forward to the challenges and the changes, and being involved. I am looking forward to helping develop the role as needed and am grateful that I still have a job.  I have never been one to stay somewhere that I didn't feel I was appreciated or where I felt stagnated, and luckily I have been offered opportunities that alleviate these issues. So while the last few weeks have been a big switch-up with a lot thrown at me at once, I am ready for whatever these changes will bring! This whole year has been one big ball of change for me and I have embraced every minute of it. THIS is the life we lead now - not the one we had in the past or the one we think we want in the future. What we do TODAY will determine what happens tomorrow. So embrace it - every second - the good and the bad. Learn from what you can, forgive what you need to, and move on. Like I said at the beginning up there, we don't control life - we can only control how we react to it - and the people in it. So react well people...

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